Our Services

Community Co-creation

Building community-driven solutions to complex social issues by facilitating creative problem solving between those on the front lines of the issue and institutions committed to addressing the challenge.

Organizational Equity

Catalyzing mission-driven organizations by creating more adaptive, collaborative internal structures to activate teams and advance their community services.

Community Healing

Making our tools available for individuals and groups engaged in processes of addressing emotional harm through creative empowerment and community. Contact us to learn more about this emerging area of our work.

COMMUNITY CO-CREATION

Addressing complex social issues at the root. When institutions work to address a social challenge, they can feel stuck in the immense complexity of the issue. Sometimes the greatest unknown is how to best serve their community. We work with these organizations to bridge that disconnect and partner actively with their community to co-create innovative, equitable solutions.

Community-Driven Solutions

We facilitate a design process for community leaders, community members, and subject-matter experts to build specific community-driven solutions or strategies. We work closely with our clients to:

Co-create programs and services with the community served and transform relationships in the process.
Generate better outcomes and buy-in informed by first-hand perspectives and diverse expertise.
Learn how to put equity-centric values into practice through strategic advising and hands-on experience.
Surface insights to improve the effectiveness of programs or internal processes.

Trainings

We equip organizations and individuals with the ability to conduct equitable co-creation on their own. Through short or long term trainings, we introduce our process, tools, and mindsets to build equitable partnerships with your community and implement a collaborative design process to address complex social challenges.

ORGANIZATIONAL EQUITY

Helping mission-driven organizations achieve greater collaboration and alignment to better serve their community. In a world of increasing complexity, an organization’s inflexible internal structure can hinder rather than foster innovation. We partner with organizations to catalyze their collective talent by introducing new methods that allow their people to thrive through greater collaboration, alignment, and clarity--especially when it comes to pursuing social equity. We’ll work together to create adaptive and collaborative processes to unlock the potential of your people and better serve your community.

Organizational Transformation

We redesign teams for greater collaboration and capacity to meet their vision for social change.

Our role includes

Collaboratively design organizational structures and policies with staff and leadership.
Democratize the workplace through meaningful inclusion.
Bring out the best in your teams in meetings, retreats, and transitions.
Deepen equity in your organization through thought partnership and strategic advising.

COMMUNITY HEALING

Just as the leadership of those most impacted must be centered in design for equity work, the empowerment of those impacted by the traumas of inequity is central to healing.

We are looking to collaborate with leaders in

Restorative and transformative justice work
Education
Trauma-informed design
Community health
Healers and community care workers (ex: somatic healers, therapists, social workers)

To facilitate design processes in which survivors of harm related to oppression can unpack the social context, reclaim the narrative, and drive the process of designing solutions that work for their healing and liberation while held in community and collaboration.

Reflex Design Collective in Action

Learn more about what this looks like with our Case Studies:

2.2.png — Case Study 1: Community Driven Co-Creation

Community Driven Solutions to Homelessness Encampments in Oakland District 3
**The Challenge:** Many existing solutions address the homelessness emergency require the slow involvement of city bureaucracy or large amounts of funds to be implemented. In the meantime, immediate solutions are needed.

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3.0.png — Case Study 2: Organizational Capacity Building

Aligning Organizational Capacities within the East Bay Community Law Center (EBCLC)
**The Challenge:** The Economic and Security Opportunity program (ESO) is composed of three departments all designed to provide holistic services around economic justice. However, the three branches of the program were operating independently rather than collaboratively, due to a lack of understanding and processes around how to work together.

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4.0.png — Case Study 3: Healing

Healing Through Creativity and Fellowship at Empowering Women of Color Conference
**Our Approach:** We explored the intersection of design and healing at the 32nd annual Empowering Women of Color Conference at UC Berkeley in 2017. Around 25 participants were invited, within their comfort level, to use design thinking to work through a personal challenge that was troubling them.

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